Project: Website AI Chat & WhatsApp Bot

Customers ask the same questions all day: what time do you open, do you deliver, how much is it? Every paid Vicinic site includes an AI assistant that answers those questions for you, day or night.

Website chat

A chat bubble sits in the corner of your site. The assistant answers from your own site's content, so it quotes your prices and hours, not made-up ones. On templates that already have a back-to-top or WhatsApp button, the chat bubble stacks neatly above it.

WhatsApp bot

On Growth Hub and Business OS you can connect your own WhatsApp Business number. The same assistant then replies to customers on WhatsApp, the app most South Africans already use every day.

Built on trusted platforms

Replies come from fast, modern AI models, and WhatsApp runs on Meta's official WhatsApp Business platform. Connecting your number uses Meta's own secure sign-up, so you never have to share a password with us.